Box is one of the top companies to work with, not only because of their technology, but because of their people. They respond, they care about what they're doing, they're really in it to win it.Shapoor Hashemi, Pandora
24/7/365 Live Support
Round-the-clock, live support – Box is here for you every day of the year.
Painless Deployment
Box offers professional services to streamline your deployment.
Dedicated Service Rep
A single point of contact: You, and your company, deserve nothing less.
Box's Customer Success Program provides the professional services, customer support, training and resources to ensure seamless deployment. Fortune 500 powerhouse to boutique agency, Box is there for every customer: 24/7/365. These days, that's especially important because – while Box is quick and easy to deploy and use – many customers have complex IT ecosystems that require custom implementations and additional services.
Box is an expert at leveraging industry best practices and methodologies to ensure quick, easy, successful deployments. No wonder 82% of Fortune 500s manage critical content with Box.
With Box's Customer Success Program, you're assigned a representative that provides exclusive account support and acts as your single contact. In fact, your personal rep handles all your account requests and inquiries.
From routine questions to technical inquiries, Box is there for our customers – every day and night of the year. It gets better: Enterprise customers receive automatic escalation and priority support. Box's superior support includes all this and much more:
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